![]() Having other audio devices connected (especially other sound-cards/interfaces) can conflict with connected Serato DJ controllers and may result in no connection.ĭisconnect any other audio devices, uninstall or disable any other audio drivers in the Audio MIDI Setup application, and remember, restart your computer after making any changes. Remove conflicting audio devices, sound cards or interfacesĭo you use any other audio applications? Have you got any other Audio devices connected to your computer other than your Serato DJ hardware? ![]() NOTE: Even interface devices with no physical MIDI controls (like the Denon DS1) may benefit from the new MIDI configuration step above. Once you've removed all existing configurations possible (you may not be able to remove the last one), click on the 'Configuration' drop-down menu, then choose New Configuration - in the subsequent dialog box, give your configuration and name and click Ok:.In the Edit your configurations: window, click on each configuration and then choose Delete.Click on the 'Configuration' drop-down menu then select Edit Configurations.Reconnect your Serato hardware, then launch Serato DJ software and check to see if your device now connectsĪlternatively, try creating an entirely new MIDI configuration:.In the MIDI Studio window, first click on the icon of your Serato hardware, then click on the button to remove it.Open Applications > Utilities > Audio MIDI Setup.This might be needed if you have a class-compliant device and are connecting to macOS for the first time: Try resetting the MIDI connection by following these steps. If your computer comes with USB-C ports, then try another USB-C adapter to connect your Serato hardware to the computer. Not all USB cables are created equal and you may find your USB cable is faulty without appearing to be damaged and in some cases, may exhibit an intermittent fault that is not immediately apparent. Try connecting your Serato hardware using a different USB port on your computer and using a different USB cable. IMPORTANT: If using macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina, macOS 11 Big Sur or macOS 12 Monterey, then there are additional steps you may need to complete, to install drivers successfully. NOTE : Not all Serato hardware drivers are bundled with Serato DJ software, and it's also important to ensure you're using the latest supported Serato DJ software version so you receive the most up-to-date drivers). ![]()
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